Once an order is successfully placed, it may be cancelled within 24 hours of the order confirmation.
Cancellation requests submitted after 24 hours will not be accepted under any circumstances.
If the cancellation request is made within the permitted time frame, the order will be cancelled and processed according to the refund policy.
To request a cancellation, customers must raise a ticket or contact our support team with their order number and purchase details.
The Dynasty reserves the right to cancel any order due to payment verification issues, stock unavailability, or other operational reasons. In such cases, customers will be informed and the applicable refund will be processed.